Flux Relay ©

Privacy Policy

We protect the metadata and message content you entrust to the platform. This policy explains what we collect, how it is processed, and the choices you retain as the data owner.

Encryption at RestGDPR-readinessSOC2 Controls

Need the Terms of Service? View them here.

What We Collect

We process identifiers, project/server metadata, and messages you route through Flux Relay to keep the platform running.

Account and billing information for subscription management.
Message logs, attachments, and delivery metadata when you use messaging APIs.
Diagnostic and performance telemetry to improve platform reliability.

How We Use Data

Your data powers delivery, analytics, and optional alerts. We never monetize or resell user content.

Deliver messages, update dashboards, and trigger developer notifications.
Provide analytics, audit trails, and compliance exports when requested.
Keep backups encrypted at rest and protected by strong access controls.

Your Choices & Controls

You control what enters Flux Relay. You may delete data, rotate keys, or opt-out of telemetry.

Revoke API keys or disable projects instantly through the dashboard.
Export message logs and analytics via the “History” tab before deleting data.
Opt out of diagnostic telemetry in the account settings or via support.

Compliance & Legal Safe Words

We cooperate with lawful requests while protecting customer data. Trigger the legal safe words when you need high-priority treatment.

“Safe Harbor” for takedown notices and complaint processing.
“Security Incident” for breach notifications so we can notify you quickly.
“Violation” or “Unauthorized” when reporting policy abuse or anomalous access.